What should you do if you are sick or not feeling well?

  1. Obtain advice from the professionals at Walmart Health Virtual Care* through your telemedicine benefit.
  2. After using Walmart Health Virtual Care*, utilize MultiPlan to look up any provider you might need to visit in person.
  3. Utilize the RX Portal for more affordable prescriptions as prescribed by professionals at either Walmart Health Virtual Care* or your MultiPlan provider.

*MeMD is now Walmart Health Virtual Care. Thank you for your patience during the transition.


When you are sick or not feeling well, start with Telemedicine from Walmart Health Virtual Care. With telemedicine, you can see a doctor or therapist without leaving your home! Walmart Health Virtual Care telehealth solutions make it easy for people to access best-in-class care whenever and wherever.

Basic Plan and Mega Plan members may use this service for free for any immediate family members.

How to use Walmart Health Virtual Care
Como usar Walmart Health Virtual Care

Provider Lookup

If needed after speaking to a specialist through Telemedicine with Walmart Health Virtual Care, utilize our Provider Lookup with MultiPlan. Conveniently search for a provider in your network using the search tool from MultiPlan.

How to Find a Provider
Cómo Encontrar un Proveedor

RX Portal

If prescriptions are needed after using your telemedicine benefit, or by visiting a provider, visit the RX Portal for a Prescriptions Savings Card. The StarMed Benefits pharmacy savings program gives cardholders across the United States and Puerto Rico free access to discounts on prescription medications. Our program can be used by every member of the family, including pets, and can save you money even if you have prescription benefits.

How to use Prescription Discount Card
Cómo obtener su tarjetade prescripción